get your free checklist

From David Casto and the licensed team at The Platinum Plumber—a simple, seasonal guide to prevent leaks, protect your home, and lower water bills across Maryville & Knoxville.

What’s inside

  • Monthly & quarterly quick checks (toilet dye test, meter leak check, pressure check 50–70 psi)
  • Seasonal steps for spring, summer, fall, and freeze events
  • Water-saver tips that pay for themselves (a $10 flapper fixes many “running” toilets)
  • Red-flag symptoms—when to call a licensed pro now
  • Emergency info: finding the main shutoff and gas/electric shutoffs

How to use it

  • Print the PDF and tape it inside a kitchen or utility cabinet.
  • Set a calendar reminder (quarterly) to run the checks.
  • Snap photos of anything suspicious and send them with your estimate request so we can arrive prepared.
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Quick preview

Monthly / Quarterly

  • Silent-leak test: make sure no fixtures run; watch the meter for movement.
  • Toilet dye test: 5 drops in tank; color in bowl within 10 minutes = new flapper.
  • Inspect supply lines & stops under sinks and toilets; replace bulged rubber with braided stainless.
  • Exercise shutoffs (don’t force stuck valves).
  • Water pressure: check with a hose-bib gauge; target 50–70 psi. High? We’ll inspect the PRV.

Seasonal

  • Spring: check hose bibs for freeze damage; mini-flush water heater.
  • Summer: verify water heater at 120°F; audit irrigation for wet spots.
  • Fall: disconnect hoses; insulate exposed pipes; test CO/smoke near gas appliances.
  • Winter: open vanity doors on exterior walls; drip a cold faucet <20°F.

Red flags—call us

Brown/rusty water, house-wide low or surging pressure, frequent clogs or sewer odor, ceiling stains or warm floors, T&P valve discharge at the water heater.

Still have questions?

Clear pricing, licensed pros, & clean work

Why Neighbors Recommend Us

Well known reputation

Neighbors talk. We’ve earned our name in Maryville and Blount County by showing up when we say we will, doing it right, and treating your home with respect.

Trusted & recommended

Every tech on your job is Tennessee-licensed and trained for residential service plumbing. We follow code, explain your options in plain English, and never push what you don’t need.

Licensed & insured

We protect your home and our crew. Permits pulled when required, photos of the work on request, and workmanship we stand behind long after we roll out.

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Miranda Robinson

I really appreciate the dedication thats puts into their work bc it really shows!!! I'll never call anyone else for my plumbing. I know who to call if I want something done right the first time which is Everytime lol. Thank you so much for your outstanding customer service and patience with my busy schedule. Platinum plumber is my go to from here on out. If I could give 10 stars I would.

Mighty Duck

Had a couple quotes from other companies and they were way out of my budget. Got recommended to give The Platinum Plumber a call, he came out same day and beat all the other quotes I got. Even though he beat all the other quotes, his work was top tier quality. He made sure everything was up to the plumbing. He tested everything he did to make sure it was good to go. After he was done he walked me through and explained what he did and why he did it that why. Overall just a great experience. Highly recommend.

Fred Casto

ON TIME was huge for Me David showed up with ALL the materials needed to complete the job the first trip. He was very informative to my customers and installed a new Tankless Water Heater at a VERY reasonable price. He also completed a slab rough in on another project.

Bo Headrick

Awesome company! Good communication! He arrived in the time slot and got my clogged sewer line cleaned out in a timely manner.

Michael North

Platinum Plumber went above and beyond to ensure a quality installation and they have great customer service. They are the plumber to call for all your plumbing needs!

Jamison

Great people, on time, good quality work with the knowledge to back it up. I even left some bait money out to see if I could trust them, it was still there. Holler at platinum plumber!!

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FAQ's

Quick Answers for you

How often should I check water pressure?
My toilet runs randomly—what’s the first fix?
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