Maryville tap water averages more than 200 ppm of hardness minerals. That buildup clogs heaters, fades clothes, and leaves soap scum on every surface. Platinum Plumber installs water softener systems that solve these problems fast.
Why Choose Platinum Plumber
Licensed local pros – East Tennessee water is our backyard
Fast installs and repairs – soft water on most calls the same day
Flat-rate pricing – the number we quote is the number you pay
Ironclad “Done Right” promise – craftsmanship that keeps working long after we leave
Eco-smart softeners – salt use cut by up to 40 percent
Water Softener System Services We Offer
Inspection & Diagnosis
Hard water stains tell part of the story; a complete on-site test tells the rest. We measure hardness, iron, pH, and chlorine at your tap, then size a system that matches your household.
Installation & Replacement
From compact cabinet units that fit under a laundry sink to high-capacity dual-tank softeners for large families, we keep leading brands on every van. We can remove the old equipment, sweat new copper, program the head, and haul away debris in one visit.
Preventive Maintenance
Annual resin-bed checks, brine-tank cleanouts, valve rebuilds, and new hardness tests keep your system running at peak efficiency. We can even text a reminder when it is time to add salt.
Our Four-Step Process
1. Schedule
Call or book online - pick a two-hour arrival window that fits your day.
2. Inspect & Quote
A licensed plumber diagnoses the issue and hands you a clear, flat-rate price before work begins.
3. Repair
We get right to it with stocked-van parts and proven craftsmanship, finishing most jobs the same visit.
4. Commitment & Clean-Up
We test everything, tidy the workspace, and back our work with an ironclad commitment for total peace of mind.
Frequently Asked Questions
How much does a water softener system cost?
What hardness level should the system be set to?
Is a salt-free conditioner better than a traditional softener?
What your neighbors are saying about Platinum Plumber.
Miranda Robinson
I really appreciate the dedication thats puts into their work bc it really shows!!! I'll never call anyone else for my plumbing. I know who to call if I want something done right the first time which is Everytime lol. Thank you so much for your outstanding customer service and patience with my busy schedule. Platinum plumber is my go to from here on out. If I could give 10 stars I would.
Mighty Duck
Had a couple quotes from other companies and they were way out of my budget. Got recommended to give The Platinum Plumber a call, he came out same day and beat all the other quotes I got. Even though he beat all the other quotes, his work was top tier quality. He made sure everything was up to the plumbing. He tested everything he did to make sure it was good to go. After he was done he walked me through and explained what he did and why he did it that why. Overall just a great experience. Highly recommend.
Fred Casto
ON TIME was huge for Me David showed up with ALL the materials needed to complete the job the first trip. He was very informative to my customers and installed a new Tankless Water Heater at a VERY reasonable price. He also completed a slab rough in on another project.
Bo Headrick
Awesome company! Good communication! He arrived in the time slot and got my clogged sewer line cleaned out in a timely manner.
Michael North
Platinum Plumber went above and beyond to ensure a quality installation and they have great customer service. They are the plumber to call for all your plumbing needs!
Jamison
Great people, on time, good quality work with the knowledge to back it up. I even left some bait money out to see if I could trust them, it was still there. Holler at platinum plumber!!
